In developmentTalk to us about VBS Rating
VBS Rating
Driver + dispatcher rating system — surface service issues
What it does
VBS Rating asks drivers to rate their experience after each gate-out. Aggregated ratings surface terminals or shifts where service is degrading. Used by terminal management for crew performance reviews.
Why terminals use it
Drivers rate the terminal experience (wait time, gate clerk politeness, scales accuracy). Aggregated ratings surface terminals where service is degrading.
Works with
Talk to us about VBS Rating
A few words and we come back to you (Zoom, Teams, Meet). Pricing on request.